When I look in the mirror and at my staff and see Office Shivas looking back at me, it's my signal to take a close look at how we work.
The questions begin to flow. Are we, as a department, setting priorities, focusing on what's important and all heading in the same direction? In the positive sense of shedding old habits, is it time for us to change direction, for me to give up some control (*nervous shakes*) or to toss decisions we've outlived or outgrown? Is it time to add more staff?
What should I be seeing and what should I be hearing that I am not? If you could write a message to me on the white board, what would it be?