Imagine if you came to work and knew what your boss was thinking. You knew her likes, her dislikes, her goals for the department. More specifically, you knew her beliefs, values, preferences, and her rationale for actions taken. Imagine she knew the same about you. Imagine the same for your coworkers.
Now, what would that do for your quality of work and job satisfaction? Leaders, what would that do for you and your leadership? This is not about group hugs or false smiles. It is not about brushing problems under the rug and avoiding conflict. It is not about subjecting yourself to unnecessary discomfort or even about being an open book.
What is it about then? It is about having a voice. It is about authenticity. Authenticity. Don't just imagine it - try it.